Frequently Asked Questions

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The application can be downloaded through the app store and google play store. Under the name "Tipaklong"

E-Bikes and E-Scooters are 15 pesos for the first 5 minutes and 2 pesos for every minute after.

For mechanical bikes, it's 9.99 pesos for the first 10 minutes and 2 pesos for every minute after. 

You can see the stations by clicking the "P" in the bottom left corner of the map in the Tipaklong app.

Under the user guidelines, you have to be at least 18 years old to ride Tipaklong bikes and scooters. 

Office hours are from 7:30am to 7:30pm for weekdays, and 8:00am to 6pm during weekends.

Except for Holidays.

Please contact the following:

Facebook/Messenger: Tipaklong UPLB

Phone: +63 962 547 7809

Tipaklong Main HUB:https://maps.app.goo.gl/f38ijhyFACUJaY246

You can load through our app by clicking on the TOP left menu and pressing "ADD CREDIT". Then proceed to select the load you want and pay through PAYMAYA or QRPH. 

The following payment methods are accepted: 

Credit Card 

Debit Card

Gcash

Paymaya

For cash payments, they can be done in the Tipaklong Main Hub

Tipaklong HUB:https://maps.app.goo.gl/f38ijhyFACUJaY246

You can rent helmets at the Tipaklong Main Hub, however you need the following: 

1) Valid ID 

2) Fill up the Helmet rental form: https://forms.gle/39o9JQv2BR9uFLPX7

Daily rental- 25 PHP

Weekly Rental- 50- PHP

Monthly Rental- 150 PHP

Tipaklong HUB:https://maps.app.goo.gl/f38ijhyFACUJaY246